Account Manager (m/f/d)

To strengthen our team in Düsseldorf or Berlin we are looking for motivated colleagues (m/f/d)!

Your tasks include:

  • you look after our existing customers, maintain customer relationships and expand them,
  • you ensure the smooth implementation of projects in terms of time and budget and are in close contact with customers and internal teams,
  • you calculate and prepare offers and conduct contract negotiations with the customer,
  • you prepare and conduct client appointments and workshops,
  • you advise our customers on our services and develop satisfactory solutions for each customer, which they are happy to use.

You should bring:

  • Professional experience in customer service (at least 3 years),
  • Enthusiasm for the media industry, especially for digital media and social media,
  • Customer orientation, empathy with customer needs,
  • Willingness to travel,
  • Ability to work in a team, ability to work under pressure and decisiveness,
  • an open and communicative being,
  • excellent knowledge of German and English, both written and spoken.

You can score with:

  • Industry experience in media monitoring/analysis
  • Experience with agile work organization

  • an agile working environment with space and freedom for creative action,
  • an open, constructive and trusting atmosphere in friendly teams with regular feedback meetings and short communication channels,
  • Training opportunities, regular team events and very good social benefits,
  • a central location with excellent transport connections
  • Interdisciplinary work in workshop formats,
  • a lot of space for design in self-sufficiently organized teams,
  • Moderation and accompaniment by team coaches
  • Internal training with external trainers and others
  • Possibility of Home Office

  • Team events in an informal setting
  • Events for employees and their families
  • Improve your business communications. English classes.
  • Possibility of company pension scheme
  • External, anonymous and free family and social counselling for employees
  • Health care (e.g. by external experts)

The position comprises 40 hours per week (Mon-Fri between 9 a.m. and 6 p.m.) and can be filled either in Düsseldorf or Berlin. We look forward to receiving your complete application by e-mail, stating your salary expectations and the desired starting date.

pressrelations GmbH
Judith Weidenfeld-Kramer